FAQ

Need help? We’ve got you covered. Here are some fast answers to the most common questions.

Any unanswered questions? Contact us (Clicking this link will redirect you to another webpage. )

Careers

Q.

How do I apply for a job at Kanebo Cosmetics?

A.

The Japan office is not currently recruiting overseas applicants. However, if you live in Japan and speak Japanese, please follow our regular recruitment process. See our recruitment page for further information.

Q.

I don’t live in Japan. How do I apply for a job at Kanebo?

A.

Please contact the nearest Kanebo office in your country or region. See a list of our overseas subsidiaries and locations.

General Information

Q.

Can I buy your products online?

A.

We currently do not make our products available for sale directly online. We apologize for any inconvenience. In some countries and regions our products can be purchased online from internet retailers. Learn more by searching for online retailers of Kanebo Cosmetics or contacting the local Kanebo Cosmetics office in your region.

Q.

Where can I buy your products?  

A.

Check out the Brands page to find over fifty countries and regions where our products are available.

Q.

Which brands belong to Kanebo Cosmetics?

A.

We own and operate an extensive curation of Japanese and international brands. Feel free to explore our Brands page to learn more.

Q.

Can I ask Kanebo Cosmetics to provide me with samples and catalogs?

A.

We certainly appreciate your interest. However, we currently do not have a system in place to allow for direct dispatch of samples and catalogs to overseas customers. Please contact the local Kanebo Cosmetics office in your region.

Business and Investing

Q.

How can I find out about doing business with Kanebo Cosmetics?

A.

Thank you for your interest in doing business with us. We realize innovation and success are accomplished both internally and externally. Kanebo Cosmetics are sold through affiliates and distributors in countries and regions spanning the world. We encourage you to contact your nearest Kanebo Cosmetics’ office for more information.

Q.

Where can I learn about Kanebo Cosmetics’ financial figures?

A.

Kanebo Cosmetics refrains from independently disclosing investor relation information since joining the Kao group in 2006. We encourage you to visit the Kao Corporate Investor page to learn more.

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